I have been using a dial-up connections for years and was overall happy with it: low price, great service. I am running a very fast and relatively new Dell (Windows XP) and unless I was downloading something that was band-intensive I was not really inconvenienced and saved a great deal of money. Over the holidays I had an increase in user-ship of main computer in the house and a great deal of pressure was brought to bear to penny up and move back to the hi-speed age. Originally I had Sympatico and was so dissatisfied that I moved to dial-up when they changed their fee structure.
This being Canada my only other option was Roger’s. Initially the installation went well and everyone was happy but a few days ago the internet connect went mysteriously dead as I was surfing the net and attempting to use a hyperlink in a blog. I went through the hold standard shut down the computer, disconnect the power sources, re-start the machine etc and other trouble shooting measures that Roger’s issued. Nothing worked, so I called the tech support at Roger’s and they arranged for someone to come out the next morning (yesterday and check the line). Before the Tech arrived the connectivity came mysteriously back online. The Tech arrived and checked the incoming sources and cables and was just as bandoggled as I as to what the source of the problem is/was.
Early this morning I was again at a blog and attempted to use a hyperlink and the cable modem lost connectivity. I have called Roger’s and someone will come out again but I am running out of holidays and patience. My browser is Internet Explorer and I am using McAfee Virus/Protection/Firewall etc, and the modem is a Webstar provided by Rogers. Anyone else had this problem or knows of a possible solution rather than go back to dial-up?